Sara Otoum
About Sara Otoum
Sara Otoum is the Manager of Media, Triggers & CRM at Kohl's, with a background in media strategy and digital marketing.
Current Role at Kohl's
Sara Otoum currently holds the position of Manager, Media - Triggers & CRM at Kohl's. She began this role in 2023. Her responsibilities likely involve overseeing media strategies related to triggers and customer relationship management to optimize customer engagement and drive sales.
Previous Positions at Kohl's
Before her current role, Sara Otoum served as Sr. Media Lead - Customer Journey Strategy at Kohl's from 2022 to 2023. During her seven-month tenure, she focused on developing strategies to enhance the customer journey. Prior to that, she was the Media Lead - Customer Journey Strategy, holding this position for eight months in 2022.
Work Experience at Humana
Sara Otoum worked at Humana for several years. From 2018 to 2021, she was a Sr. Email Marketing Strategist in the Louisville, Kentucky area, focusing on email marketing strategies. From 2016 to 2018, she served as an Email Marketing Analyst, analyzing email marketing performance. She also worked as a Digital Marketing Consultant on a contract basis for six months in 2016.
Roles at Presbyterian Church (U.S.A.)
At the Presbyterian Church (U.S.A.), Sara Otoum was the Social Media Strategist from 2014 to 2016, where she managed social media operations. Prior to that, from 2012 to 2014, she worked as a Communications Specialist, focusing on various communication strategies in Louisville, Kentucky.
Education Background
Sara Otoum studied at Western Kentucky University, where she obtained a Bachelor of Arts (BA) in Public Relations & Spanish. The degree was awarded in 1970.