Shannon Harris
About Shannon Harris
Shannon Harris is a Customer Service Representative at Kohl's and a Teacher at The Nurturing Nook with a background in Early Childhood Education and Medical Billing.
Current Roles
Shannon Harris is currently employed at Kohl's as a Customer Service Representative since 2018, a role where she specializes in resolving complex issues related to Kohls.com orders and Kohl’s charge inquiries. She concurrently works at The Nurturing Nook as a Teacher, located in the Greater Milwaukee Area, also starting in 2018. Both roles demonstrate her versatility and commitment to supporting customers and students alike.
Previous Experience
Before her current positions, Shannon Harris worked as a Teacher at Children of America from 2012 to 2018. During her six years there, she gained valuable experience in early childhood education, which has contributed significantly to her current teaching role at The Nurturing Nook.
Education and Expertise
Shannon Harris studied Early Childhood Education and Teaching at Milwaukee Area Technical College, where she achieved an Associate of Arts and Sciences (AAS) degree in 2017. Prior to that, she obtained another AAS degree in Medical Insurance Specialist/Medical Biller from Colorado Technical University in 2012. Her diverse educational background supports her roles in both customer service and teaching.
Customer Service Skills
In her role as a Customer Service Representative at Kohl's, Shannon Harris is known for her ability to build strong customer relationships through active listening and timely responses. Her expertise in delivering creative problem-solving solutions during customer interactions has been a key factor in her success in this position.