Shannon Van Metre

Shannon Van Metre

Customer Service Area Supervisor @ Kohl's

About Shannon Van Metre

Shannon Van Metre is a Customer Service Area Supervisor at Kohl's Department Stores in Elizabethtown, KY, with a background in retail management and assembly line work.

Current Title and Role

Shannon Van Metre is currently serving as the Customer Service Area Supervisor at Kohl's Department Stores in Elizabethtown, KY. In this role since 2012, Shannon ensures a friendly and welcoming environment to enhance the customer shopping experience. Key responsibilities include overseeing customer service operations and handling customer inquiries and complaints.

Previous Roles at Kohl's

Before becoming the Customer Service Area Supervisor, Shannon Van Metre worked as the Supervisor of the Kids Department at Kohl's Department Stores from 2010 to 2012 in Elizabethtown, KY. In this position, Shannon was responsible for managing the department's operations, including inventory management and staff supervision.

Retail Management Experience

Prior to joining Kohl's, Shannon Van Metre served as a Store Manager at Greyson's Weekend Outlet from 2009 to 2010. This role involved overseeing all store operations, including staff management, sales, and customer service. Shannon's experience in retail management contributed to developing strong organizational and leadership skills.

Technical Background

Shannon Van Metre also has significant experience in technical roles, having worked as an Assembly Technician at Ford Motor Company from 1995 to 2008 in the Louisville, Kentucky Area. During this 13-year tenure, Shannon gained hands-on technical skills and developed a proactive approach to identifying and completing tasks.

Education and Expertise

Shannon Van Metre studied Business Administration and Management, General and achieved a qualification in Human Resources from Elizabethtown Community and Technical College between 2013 and 2014. Additionally, Shannon studied Retail Management, Visual Merchandising at Spencerian School of Fashion from 1989 to 1990, gaining expertise in retail management.

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