Sharon Chawla
About Sharon Chawla
Sharon Chawla is the Director of Service Development at Kohl's Department Stores, with extensive experience in project management and customer care. She holds a Bachelor of Engineering in Computer Engineering from Savitribai Phule Pune University.
Title at Kohl's Department Stores
Sharon Chawla holds the title of Director, Service Development at Kohl's Department Stores. Her tenure in this role began in 2009. Her primary location of work is in Menomonee Falls, Wisconsin, United States. Her role involves overseeing the development and implementation of service strategies to enhance customer satisfaction and operational efficiency.
Previous Roles at Kohl's
Before assuming the position of Director, Service Development, Sharon Chawla served as a Project Manager at Kohl's Department Stores, starting in 2007. Additionally, she held the role of Senior Manager, Service Development, also starting in 2007. Her contributions in these roles were integral to various projects and service development initiatives at Kohl's in Menomonee Falls, Wisconsin.
Career at Catalyst International
Sharon Chawla worked at Catalyst International from 1996 to 2007. During her 11-year tenure, she was positioned as Director, Customer Care, and Manager, IT Infrastructure. Her responsibilities included managing customer care operations and overseeing IT infrastructure projects. Her work was based in Melbourne, Victoria, Australia.
Education at Savitribai Phule Pune University
Sharon Chawla earned her Bachelor of Engineering (B.E.) in Computer Engineering from the Department of Technology at Savitribai Phule Pune University. She studied there from 1991 to 1995. The curriculum would have included a wide range of courses focused on computer science and engineering principles.
Education at Vishwakarma Institute of Technology
In addition to her studies at Savitribai Phule Pune University, Sharon Chawla also completed her Bachelor of Engineering (B.E.) degree at Vishwakarma Institute of Technology. Her tenure spanned from 1991 to 1995. This course of study provided a solid foundation in engineering concepts and practices.