Shaun Johnson
About Shaun Johnson
Shaun Johnson is a customer service professional currently working at Kohl's in Moreno Valley, California. He has over eight years of experience in retail and customer service, with a background in electronics repair and troubleshooting.
Current Position at Kohl's
Shaun Johnson is currently working at Kohl's as a Customer Service representative, a role he has held since 2020. He is based in Moreno Valley, California, where he focuses on delivering quality customer service, addressing customer inquiries, and ensuring a positive shopping experience for customers. His responsibilities likely include handling returns, processing transactions, and managing customer complaints effectively.
Previous Work Experience at Amazon
Prior to his current role, Shaun Johnson worked at Amazon as a Fulfillment Associate from 2015 to 2019. During his four-year tenure, he was involved in various tasks including sorting, scanning, and preparing packages for delivery, ensuring operational efficiency, and maintaining high standards of accuracy and productivity in a fast-paced environment.
Contractor Experience at Metaverse Mod Squad
Shaun Johnson also gained experience as a contractor at Metaverse Mod Squad from 2014 to 2015. During his year-long engagement with the organization, he contributed to online moderation, customer support, and community management, demonstrating his versatility and capability in adapting to different roles and responsibilities.
Long-Term Tenure at Fry's Electronics
Shaun Johnson had an extensive career at Fry's Electronics spanning several roles over nine years in San Marcos, CA. Initially, he started as a Computer Accessory Sales representative from 2005 to 2007, transitioned to Computer Customer Service Sales from 2007 to 2013, and ultimately served as a Customer Service Associate from 2013 to 2014. His work involved sales, customer support, and technical troubleshooting, showcasing his comprehensive expertise in retail and electronics.
Educational Background
Shaun Johnson completed his high school education at Vista High School from 1998 to 2002, earning a diploma. His education provided a foundation that supported his subsequent career in customer service and technical roles within the retail and electronics industries.