Sophia Napolitano, MBA
About Sophia Napolitano, MBA
Sophia Napolitano, MBA, is the Senior Manager of Digital Strategy and Voice of Customer at Kohl's, with extensive experience in various managerial roles within the company.
Title
Sophia Napolitano is the Senior Manager Digital Strategy and Voice of Customer at Kohl's. She has been serving in this role in Milwaukee, Wisconsin, since 2022.
Professional History at Kohl's
Sophia has an extensive career at Kohl's, starting as a Merchandise Analyst Intern in 2012. She progressed through several roles, including Inventory Analyst, Associate Merchandise Manager, Planning Manager, Merchandise Manager, and Senior Merchandise Manager. As of 2022, she holds the title of Senior Manager Digital Strategy and Voice of Customer. Her career path at Kohl's demonstrates a strong background in merchandise management and strategic planning.
Education and Expertise
Sophia earned her Master of Business Administration (MBA) from Quantic School of Business and Technology from 2020 to 2021. She also holds a Bachelor of Arts in Marketing and Spanish with a specialization in International Business from Michigan State University, completed in 2012. Her educational background complements her professional experience, particularly in marketing, business development, and international business.
Early Career and Internships
Sophia's early career includes a role as a Corporate Sales Intern at Tommy Hilfiger in Madrid, Spain, in 2011 and as a Student Athlete Tutor at Michigan State University from 2012 to 2013. These positions provided her with initial hands-on experience and an international perspective in the fashion and retail industries.
Focus and Interests
Sophia has a strong focus on developing business segments and enhancing business processes to drive efficiencies. She enjoys the challenge of creating, improving, or evolving processes to deliver value to customers. Her current role at Kohl's allows her to influence how value is delivered to customers, aligning with her professional interests and expertise.