Terry Golden
About Terry Golden
Terry Golden is a Software Engineer at Kohl's in Menomonee Falls, Wisconsin, with extensive experience in IT and software development.
Title
Terry Golden is a Software Engineer currently employed at Kohl's in Menomonee Falls, Wisconsin, United States. He has been working at Kohl's since 2014.
Company
Terry Golden is employed at Kohl's, a major retail corporation, where he has been working as a Software Engineer since 2014. His responsibilities include enhancing customer relationship management by implementing solutions like Cognos customer scorecards and collaborating with offshore consultants from firms such as Deloitte and Genesys.
Career Background
Prior to his current role at Kohl's, Terry Golden gained significant experience through various positions. He worked at Shiloh as an Application Developer from 2009 to 2014, and as an Application Developer at Connecture from 2006 to 2009. He also served as a Systems and Business Analyst at Veolia Environmental Services for one year from 2005 to 2006. Earlier in his career, he held the role of Senior Staff Analyst at Compuware from 1997 to 2005 and was a Project Engineer at Kapur and Associates, Inc from 1994 to 1997. His diverse career started as a Park Supervisor at the City of Muskego Park and Rec from 1988 to 1991.
Education and Expertise
Terry Golden holds a Bachelor of Arts degree in Civil Engineering from Marquette University, where he studied from 1989 to 1995. He also completed his high school education at Pius XI, earning his diploma from 1985 to 1989. His expertise includes managing IT projects, specifically involving tools like Spark and WebEx. Additionally, he has played a crucial role in developing applications like Interaction Client and Oracle Right Now to enhance customer relations at Kohl's.
Professional Achievements
During his tenure at Kohl's, Terry Golden managed the implementation of Cognos customer scorecards, a significant enhancement to customer relationship management. He coordinated with offshore consultants from firms such as Deloitte and Genesys for various IT projects. His contributions also include the development of applications like Interaction Client and Oracle Right Now, which have improved customer relations. He is experienced in managing IT projects with tools like Spark and WebEx.