Theresa Koestner
About Theresa Koestner
Theresa Koestner is the Sephora Sales Lead at Kohl's, with extensive experience in retail management and customer service.
Current Position at Kohl's
Theresa Koestner currently works as a Sephora Sales Lead at Kohl's. She started in this role in 2021. In this position, she is responsible for driving sales and ensuring an outstanding customer experience within the Sephora section of Kohl's stores.
Previous Experience at Sephora Inside JCP
Theresa Koestner worked as a Sephora Manager at Sephora inside JCP from 2016 to 2021. During her five-year tenure, she led a team focused on providing excellent customer service and achieving sales targets. Her role encompassed overseeing daily operations and ensuring the successful implementation of Sephora standards and practices.
Work History at The Children's Place
Theresa Koestner has extensive experience at The Children's Place, holding multiple positions over a span of several years. She worked as a Per Diem Associate in the Canton, Ohio area from 2006 to 2008, Assistant Manager from 2008 to 2012, and Store Manager from 2012 to 2016. Her early roles included Assistant Manager from 2005 to 2006 and Sales Associate in Erie, Pennsylvania from 2004 to 2005.
Education at Mercyhurst College
Theresa Koestner studied at Mercyhurst College from 2001 to 2005, achieving a Bachelor's degree in Intelligence Studies. This educational background provided her with analytical and problem-solving skills that have benefited her in various managerial roles in retail.
Skills in New Store Openings
Theresa Koestner has significant expertise in new store openings, contributing to the expansion and growth of retail locations. Her experience includes strategizing product placement, managing inventory, and ensuring smooth store launches.
Focus on Customer Service
Throughout her career, Theresa Koestner has maintained a strong focus on customer service. She has consistently worked to ensure high levels of customer satisfaction and loyalty by addressing customer needs and fostering positive shopping experiences.
Experience in Merchandise Planning
Theresa Koestner possesses robust skills in merchandise planning, which involve strategizing product placement and inventory management to optimize sales. Her ability to plan effectively has contributed to the overall success and profitability of the retail locations she manages.