Theresa Lee
About Theresa Lee
Theresa Lee is a Sales and Service Associate at Kohl's with extensive experience in technical support and customer service, having previously worked at ADP and General Dynamics.
Current Role at Kohl's
Theresa Lee is currently employed at Kohl's as a Sales and Service Associate since 2018. Her role involves a variety of tasks, including acting as the first point of contact for customers, managing credit applications, and handling Amazon returns. This position requires a high level of multitasking and prioritization skills, which she effectively demonstrates.
Previous Employment at ADP
Theresa Lee has an extensive background working at ADP in San Dimas, CA. Over her tenure from 1995 to 2018, she held various roles including Technical Support Specialist, Business Analyst, Product Manager, and Product Support Specialist. Her responsibilities included providing technical support in the payroll and tax industry, minimizing client impact by addressing production issues swiftly, and working closely on business analysis and product management.
Experience at General Dynamics
Before her tenure at ADP, Theresa Lee worked at General Dynamics in Pomona, CA as a Timekeeper and in Accounting from 1983 to 1993. During her 10-year tenure, she was involved in managing timekeeping and accounting processes, which provided her with a solid foundation in administrative and financial operations.
Educational Background
Theresa Lee has a robust educational foundation. She earned a Bachelor's degree in Social Work from California State Polytechnic University-Pomona in 1970. Additionally, she holds an Associate of Arts degree in Liberal Arts and Sciences/Liberal Studies from Mt. San Antonio College, also obtained in 1970. Her academic background complements her extensive professional experience.