Thomas Medley
About Thomas Medley
Thomas Medley is a Manager at Kohl's with extensive experience in various roles within the company since 2007.
Current Position at Kohl's
Thomas Medley is currently serving as a Manager at Kohl's, a role he has held since 2020. His responsibilities in this position include overseeing various operations and ensuring the smooth functioning of his department. Medley has extensive experience in management roles within the company, contributing to his current leadership responsibilities.
Career at Kohl's
Thomas Medley's tenure at Kohl's spans over a decade, during which he has held multiple positions with increasing levels of responsibility. He began his career at Kohl's as a Call Center Representative in 2007 and has progressively moved up through various roles, including Call Center Team Lead, Call Center Credit Coordinator, Kohl's.com Coordinator, Coordinator of Credit and Customer Service Operations, and Assistant Manager of Credit and Customer Service Operations prior to his current position as Manager. Each role has built upon his skills in credit and customer service, preparing him for his current leadership duties.
Experience in Customer Service Operations
With over a decade at Kohl's, Thomas Medley has accrued significant experience in customer service operations. From his early days as a Call Center Representative to his roles as a Call Center Credit Coordinator and Assistant Manager, Medley has developed a deep understanding of customer service protocols and credit operations. His experience has contributed to effective management practices and improved operational efficiencies.
Leadership Roles at Kohl's
Throughout his career at Kohl's, Thomas Medley has consistently been entrusted with leadership roles. Starting as a Call Center Team Lead, he has gradually advanced to more significant positions like Coordinator and Assistant Manager in Credit and Customer Service Operations. These roles required strong leadership skills and the ability to manage teams and processes effectively, capabilities that are now central to his role as a Manager.