Timothy Eger
About Timothy Eger
Timothy Eger is the Credit Operations Manager at Kohl's Department Stores, with a background in call center operations, customer care, and business administration.
Title at Kohl's Department Stores
Timothy Eger has held the title of Credit Operations Manager at Kohl's Department Stores since 2016. In this role, he focuses on accelerating innovation and achieving high organizational performance through profitable growth. His contributions have been instrumental in driving operational excellence and organizational agility within the company.
Previous Positions at Kohl's Department Stores
Before assuming his current role, Timothy Eger worked as an Assistant Manager - Call Center Operations at Kohl's Department Stores from 2006 to 2016. During this decade-long tenure in Menomonee Falls, WI, he gained substantial experience in customer service management and call center operations.
Industry Experience
Timothy Eger has extensive industry experience, having worked at multiple notable organizations. He served as a Lead Communication Analyst at Metavante Corporation in Brown Deer, Wisconsin from 2005 to 2006. Prior to that, he was the Lead Manager Resolution Group at Washington Mutual in Milwaukee, Wisconsin, where he worked from 2002 to 2005, focusing on customer service in a managerial capacity.
Educational Background
Timothy Eger holds a Masters Degree in Business Administration from Cardinal Stritch University, completed in Fall 2006. His academic background also includes a Bachelor of Arts in Criminal Justice, emphasizing Law Enforcement, from the University of Wisconsin – Oshkosh, obtained in Winter 2001. Additionally, he graduated with a High School Diploma from St. John’s Northwestern Military Academy in Spring 1997.
Community Involvement and Advocacy
Outside of his professional responsibilities, Timothy Eger serves as a Non-Profit Board Member, contributing to community and organizational development. He also champions diversity and inclusion in the workplace as a diverseAbilities BRG Champion, advocating for a more inclusive work environment.