Troy Giljohann
About Troy Giljohann
Troy Giljohann is a Senior Program Manager at Kohl's with extensive experience in IT service management and project delivery, previously holding various roles at Rockwell Automation.
Title
Troy Giljohann holds the title of Senior Program Manager and is presently working at Kohl's. Additionally, he serves as Product Owner End User Services at Rockwell Automation.
Education and Expertise
Troy Giljohann earned a Master of Business Administration (MBA) in Organizational Leadership from Milwaukee School of Engineering from 2016 to 2019. He also obtained a Bachelor of Science in Management Information Systems (MIS) from the same institution, graduating in 2010. His expertise spans IT Outsourcing, Service Delivery Transition, Vendor Relationship Management, IT Service Management (ITSM), Agile methodology, and global project delivery.
Professional Background
Since 2019, Troy Giljohann has been working at Kohl's as a Senior Program Manager. He began his tenure at Rockwell Automation in 2010, where he has held multiple roles, including Product Owner End User Services since 2018, Project Manager (2017-2018), Manager IT Business Readiness and User Experience (2014-2017), Information Technology Business Analyst (2012-2014), and part of the Leadership Development Program (2010-2012). Before this, he worked at Royal Caribbean International as a contract employee in entertainment for three years, starting in 2006.
Skills and Methodologies
Troy Giljohann is skilled in Agile methodology and has a strong foundation in IT Service Management (ITSM). He is experienced in IT Outsourcing and Service Delivery Transition, focusing on building high-performance teams and driving continuous improvement. He also adeptly manages vendor relationships, ensuring smooth and efficient collaboration.