Zachary J. Griffin
About Zachary J. Griffin
Zachary J. Griffin is a Customer Service Supervisor at Kohl's Department Stores with a background in sales and customer service roles at various companies.
Customer Service Supervisor at Kohl's
Zachary J. Griffin currently serves as a Customer Service Supervisor at Kohl's Department Stores. He has been with the company since 2016. In this role, Griffin oversees a team dedicated to ensuring customer satisfaction, managing service operations, and resolving customer issues efficiently. His extensive customer service background informs his current responsibilities, which include staff training, performance evaluations, and process optimization.
Sales Consultant at FedEx Office
Since 2017, Zachary J. Griffin has held the position of Sales Consultant at FedEx Office in Houston, Texas. His responsibilities involve engaging with customers to understand their business needs, providing tailored solutions, and maintaining high standards of service. Griffin's role also includes meeting sales targets, managing customer accounts, and contributing to overall business growth. His experience in various customer-facing roles has equipped him with the skills necessary to excel in this demanding role.
Previous Experience at PatientMatters
In 2016, Zachary J. Griffin worked as an Advocate Assistant at PatientMatters for three months in Houston, Texas. In this role, he supported patient advocacy efforts, assisted with the facilitation of healthcare services, and ensured a positive experience for patients navigating the healthcare system. This position allowed Griffin to leverage his customer service skills in a healthcare setting, broadening his professional expertise.
Education at Georgia State University
Zachary J. Griffin attended Georgia State University, where he earned a degree in Business Management and Marketing. His education spanned from 2008 to 2012, during which he gained a solid foundation in business principles, marketing strategies, and managerial practices. This academic background has been instrumental in his professional career, providing the knowledge and skills necessary for his various roles in customer service and sales.