Sharice Ramirez
About Sharice Ramirez
Sharice Ramirez is a Recruitment Coordinator at Koko Home, where she focuses on enhancing customer satisfaction through efficient cross-functional collaborations. She holds a Bachelor of Arts in Sociology from California State University, Chico, and has prior experience in mental healthcare and geriatrics acute care.
Work at Koko Home
Sharice Ramirez has been employed at Koko Home since 2021, initially serving as a Customer Engagement Specialist. In this role, she focused on enhancing customer satisfaction through effective communication and relationship-building. In 2024, she transitioned to the position of Recruitment Coordinator, where she emphasizes efficient cross-functional collaborations. Additionally, she holds the title of Customer Experience Manager, showcasing her multifaceted contributions to the organization. All roles are based in Sunnyvale, California, and are conducted remotely.
Education and Expertise
Sharice Ramirez studied Sociology at California State University, Chico, where she earned a Bachelor of Arts degree. Prior to that, she attended Evergreen Valley College, obtaining an Associate of Arts degree in Sociology. Her educational background supports her expertise in mental healthcare and geriatrics acute care, which she developed during her previous employment as a Certified Nursing Assistant at Valley House Rehabilitation Center from 2010 to 2012.
Background
Sharice Ramirez has a diverse professional background that includes experience in customer engagement and healthcare. Before joining Koko Home, she worked as a Certified Nursing Assistant at Valley House Rehabilitation Center for two years. This role provided her with valuable insights into patient care and the importance of empathy and transparency in healthcare settings. Her transition to customer-focused roles reflects her commitment to building trust and reliability in customer relationships.
Personal Interests
In her personal time, Sharice Ramirez enjoys photography and gardening. These hobbies allow her to express creativity and connect with nature. Her interests reflect a balanced lifestyle, complementing her professional focus on customer experience and engagement.