Akylah L.
About Akylah L.
Akylah L. is a Customer Success professional at Komodo Health, with a background in technical service and laboratory work, and a Bachelor's degree in Forensic Science and Technology from Hofstra University.
Current Role at Komodo Health
Currently, Akylah L. serves as a Customer Success representative at Komodo Health. In this role, Akylah is dedicated to delivering exceptional customer experiences by providing technical support to life science organizations. This involves ensuring the successful deployment and adoption of Komodo’s products and services. Akylah collaborates with cross-functional teams to address and resolve complex customer needs, enhancing the overall utilization of health tech solutions.
Technical Service Experience at Chembio Diagnostics
From 2021 to 2022, Akylah L. worked as a Technical Service Representative at Chembio Diagnostics, Inc. During her 11-month tenure, she played a critical role in supporting technical services. Akylah's responsibilities included providing solutions to technical issues, thereby ensuring that operations ran smoothly within the life science sector.
Laboratory Technician at Pace Analytical
In 2021, Akylah L. held the position of Laboratory Technician at Pace Analytical for 11 months. Her role involved conducting laboratory work that supported various analytical processes. This experience equipped her with valuable hands-on skills and knowledge crucial for precise laboratory operations in the analytical and life science fields.
Academic Background in Forensic Science
Akylah L. studied Forensic Science and Technology at Hofstra University, where she achieved a Bachelor's degree. Her academic background provided a solid foundation in scientific principles and technological applications. This education has been instrumental in her current professional roles, allowing her to bring a rigorous analytical approach to her customer success and technical support positions.
Early Career and Research Experience
Akylah L. has diverse early career experiences including roles such as Research Assistant at Hofstra University and Academic Tutor at Hempstead High School from 2019 to 2020. Additionally, she worked at Vector Marketing as a Group Sales Representative in 2016. These roles not only provided her with a broad range of skills but also reinforced her commitment to education and research.