Jesse Hou
About Jesse Hou
Jesse Hou is a Senior Customer Success Manager at Komodo Health with a background in biology, consulting, and clinical research.
Senior Customer Success Manager at Komodo Health
Jesse Hou currently holds the position of Senior Customer Success Manager at Komodo Health. Based in a remote role, Jesse transitioned to this position in 2023 after serving as Manager, Customer Success at the same organization. This role involves ensuring client satisfaction and driving success through effective customer relationships and strategies.
Previous Positions at Komodo Health
Jesse Hou has a progressive career at Komodo Health, starting as a Senior Customer Success Associate in the San Francisco Bay Area from 2020 to 2021. Following this, they held the role of Manager, Customer Success from 2021 to 2023. Throughout these roles, Jesse has developed extensive expertise in customer success management.
Consulting Experience at Triage Consulting Group
Before joining Komodo Health, Jesse Hou worked at Triage Consulting Group as a Senior Consultant from 2017 to 2020. Located in the San Francisco Bay Area, this role provided Jesse with significant consulting experience, working on various projects to optimize healthcare operations and strategies.
Clinical Research and Operations at UCLA Health
Jesse Hou's early career includes a role at UCLA Health as a Clinical Research Associate and Hospital Operations Associate. From 2016 to 2017, Jesse contributed to clinical research initiatives and hospital operations in the Greater Los Angeles Area, gaining vital experience in the healthcare sector.
Education in Biological Sciences at UC Santa Barbara
Jesse Hou graduated from UC Santa Barbara with a Bachelor's Degree in Biology/Biological Sciences, General. Studying from 2012 to 2016, this educational background has provided a strong foundation in biological sciences, which supports their understanding of the healthcare industry.