Lucy Pletman
About Lucy Pletman
Lucy Pletman is a Senior Customer Success Associate at Komodo Health in Chicago, Illinois, specializing in clinical development, real-world data, and health economics.
Title and Current Position
Lucy Pletman is currently serving as a Senior Customer Success Associate at Komodo Health in Chicago, Illinois. In this role, she manages a portfolio of $12.3 million in annual recurring revenue (ARR) for life science clients, focusing primarily on top 20 pharmaceutical companies.
Previous Roles and Experience
Prior to her current position, Lucy Pletman held several roles that contributed to her extensive industry expertise. At Komodo Health, she served as a Customer Success Associate for 10 months, where she gained valuable experience in customer engagement and support. She also worked for the American Hospital Association as a Senior Sustainability Specialist for 2 months, and as a Project Manager for 5 months. In addition, she served as a Case Coordinator at Reproductive Genetic Innovations for a year, Operations Manager at ThoughtCloud for 2 years, and completed a Human Resources Compensation Internship at Gensler in Oakland, California.
Education and Expertise
Lucy Pletman earned her Bachelor of Science degree in Cell Biology and Anatomy from Oregon State University, where she studied from 2014 to 2018. Her academic background and professional experience have contributed to her specialization in clinical development, real-world data (RWD) / evidence (RWE), and health economics and outcomes research (HEOR).
Technical Skillset
In her current role, Lucy Pletman leverages her technical skills in SQL for quality assurance and quality control (QA/QC) of data deliveries and technical project implementations for key clients. She collaborates with cross-functional teams, including product engineers, marketing professionals, and solution architects, to successfully execute technical tasks and develop effective project strategies and milestones.