Manasi Kansara
About Manasi Kansara
Manasi Kansara is a Senior Customer Success Manager at Komodo Health with over 5 years of experience in customer success roles at the company.
Current Title: Senior Customer Success Manager
Manasi Kansara currently holds the position of Senior Customer Success Manager at Komodo Health. She leverages her extensive experience in customer success roles to enhance client relationships and ensure the successful implementation of healthcare solutions. Her responsibilities involve managing client accounts, analyzing data to improve customer satisfaction, and supporting the overall success of the company’s initiatives.
Professional Background at Komodo Health
Manasi Kansara has accumulated over five years of experience at Komodo Health, advancing through various customer success roles. She initially joined the company as a Customer Success Associate in 2018, before being promoted to Senior Customer Success Associate in 2019. In 2021, she became a Customer Success Manager, a role she held until 2023. Her progressive career at Komodo Health highlights her capabilities in managing client success and enhancing customer experiences.
Experience at Phreesia
Before joining Komodo Health, Manasi Kansara worked at Phreesia, a leading healthcare technology company, as an Associate in Client Services. During her 11 months at Phreesia from 2017 to 2018, she contributed to improving client interactions and the implementation of healthcare platforms. This role allowed her to develop essential skills in client services and deepen her understanding of healthcare technologies.
Educational Background in Health Administration
Manasi Kansara earned her Bachelor of Science degree in Health Administration from Rutgers University. Her academic background provided her with a solid foundation in healthcare management and administration, equipping her with the knowledge needed for her career in customer success within the healthcare industry. She also participated in roles that supported educational initiatives and student welfare during her time at Rutgers University.
Volunteer and Early Work Experience
Manasi Kansara began her involvement in the healthcare sector as a volunteer at Morristown Memorial Hospital, where she served for three years. She also gained valuable experience through various roles at Memorial Sloan Kettering Cancer Center and RWJBarnabas Health. These positions helped her develop a comprehensive understanding of healthcare operations and customer service, shaping her career path toward customer success management.