Margaret Smith
About Margaret Smith
Margaret Smith is a Senior Manager at Komodo Health, leading the customer success team for the commercial life sciences segment with over 5 years of experience in consulting and customer success.
Professional Experience at Komodo Health
Margaret Smith currently serves as a Senior Manager at Komodo Health, where she leads the customer success team for the commercial life sciences segment. She also holds the position of Customer Success Manager, Commercial Life Sciences. Previously, she was a Senior Customer Success Associate, working for 9 months in the San Francisco Bay Area. Her roles have focused on fostering strong relationships with healthcare organizations and delivering value-driven solutions.
Past Consulting Roles at Cloudmed
Before joining Komodo Health, Margaret Smith worked at Cloudmed (formerly Triage Consulting Group). She held the position of Senior Consultant from 2019 to 2021 for 2 years in the San Francisco Bay Area. Prior to that, she was a Consultant at Triage Consulting Group from 2017 to 2019. During this time, she cultivated extensive experience in consulting, building and maintaining strong relationships with clients in the healthcare industry.
Early Career at Relief International
Margaret’s early career includes a stint as a Program Development Intern at Relief International in 2016. She interned for 3 months in the Washington D.C. Metro Area, contributing to various program development initiatives.
Educational Background
Margaret Smith achieved her Bachelor’s Degree in Sociology and Anthropology from Northwestern University, where she studied from 2013 to 2017. She developed significant analytical and sociological skills during her studies. Before attending Northwestern University, she studied at National Cathedral School.
Cross-Functional Team Collaboration
Throughout her career, Margaret Smith has collaborated with diverse and cross-functional teams. Her contributions have spanned process improvement, product development, and customer satisfaction. These experiences have enhanced her ability to work effectively within various organizational structures and project requirements.