Mark Villanueva
About Mark Villanueva
Mark Villanueva is the Senior Director of Customer Success - Partnerships at Komodo Health in the New York City Metropolitan Area, with extensive experience in customer success management and a background in education and healthcare.
Current Role at Komodo Health
Mark Villanueva holds the position of Senior Director of Customer Success - Partnerships at Komodo Health in the New York City Metropolitan Area. In this role, he focuses on fostering and managing partnerships to support client success within the healthcare analytics firm.
Career Journey at Komodo Health
Mark Villanueva has an extensive background at Komodo Health. He has held multiple roles within the company, demonstrating his growth and versatility. From 2018 to 2022, he served as Senior Customer Success Manager and then as Director of Customer Success. From 2022 to 2023, he took on the role of Senior Director of Customer Success - Life Sciences before transitioning to his current role in partnerships.
Previous Roles in Customer Success
Prior to his current role, Mark Villanueva worked at Cello Health Advantage Inc., which was acquired by Lumanity. As Senior Director from 2016 to 2018 in the Greater New York City Area, he played a key part in driving the company's growth, contributing to its eventual acquisition. This experience bolstered his expertise in customer success and strategic client management.
Educational Background
Mark Villanueva pursued his higher education at Columbia Business School, where he earned a Master of Business Administration (MBA) in Business Administration and Management from 2014 to 2016. He also holds a BA in Economics and Drama from Tufts University, where he studied from 2004 to 2008. His academic background laid a strong foundation for his multifaceted career.
Early Career and Tutoring Experience
Before delving into customer success and healthcare, Mark Villanueva worked in the education sector. He served as a Master Tutor and Teacher at The Princeton Review from 2008 to 2011 in Newton, MA, and continued his tutoring career at Noodle Education from 2012 to 2014. These roles provided him with valuable teaching and mentoring experience.