Melissa O'neal
About Melissa O'neal
Melissa O'Neal is the Area Vice President at Komodo Health and a Consultant at SLAM Solutions Group, with extensive experience in executive leadership and customer success management.
Title: Area Vice President and Consultant
Melissa O'neal holds the position of Area Vice President at Komodo Health, where she operates remotely from the Dallas-Fort Worth Metroplex. Additionally, she serves as a Consultant at SLAM Solutions Group, also working remotely within the DFW area.
Career at TRINITY and Galderma
At TRINITY, Melissa O'neal served as Vice President, CDS Client Success, for two years from 2021 to 2023. Prior to that, she was the Senior Director of Commercial Analytics at Galderma from 2020 to 2021, working in a hybrid capacity from Fort Worth, Texas.
Early Career at IntegriChain
Melissa O'neal's tenure at IntegriChain spanned various roles, including Executive Director, Product Management - Distribution, in 2019, and Market Segment Leader, Emerging Pharma, from 2018 to 2019. She also held the position of Segment Leader, Distribution, from 2017 to 2018, and served as Senior Director, Customer Operations, from 2016 to 2017, all in Philadelphia, Pennsylvania.
Education and Expertise
Melissa O'neal graduated from Ohio Wesleyan University with a Bachelor of Arts (BA) in Psychology and Spanish, studying there from 1993 to 1997. O'neal has over 20 years of management and coaching experience and over 10 years of direct executive team leadership experience. She specializes in strategic planning, company culture creation, talent management, customer success management, organizational structuring, key account management, business development, and P&L management.
Professional Impact and Achievements
Melissa O'neal has implemented customer-centric strategies that significantly improved client retention levels. She has a proven track record of increasing overall revenue through effective operations and key account management. Known for her ability to build and manage global, matrixed teams, she focuses on goal-setting, professional development, and increased accountability. O'neal has made positive impacts at organizations including Trinity Life Sciences, Galderma, IntegriChain, and UPS.