Shy’ora T.

Customer Success Manager @ Komodo Health

About Shy’ora T.

Shy’ora T. is a Customer Success Manager at Komodo Health in Chicago, Illinois, with a background in healthcare informatics and extensive experience in pharmaceutical sales and health technology adoption.

Current Role at Komodo Health

Shy’ora T. currently serves as a Customer Success Manager at Komodo Health in Chicago, Illinois, United States. In this role, she works closely with healthcare providers and other clients to ensure they effectively utilize Komodo Health's offerings. She focuses on fostering strong client relationships and driving the successful adoption of digital health technologies.

Previous Experience at Capsule

From 2021 to 2022, Shy’ora T. worked as a Provider Partnership Manager at Capsule in Chicago, Illinois, United States, for 9 months. During her time at Capsule, she played a key role in establishing and managing partnerships with healthcare providers. Her work involved collaborating closely with healthcare professionals to streamline processes and enhance service delivery.

Tenure at AbbVie

Between 2019 and 2021, Shy’ora T. worked as a Specialty Sales Representative-GI Care at AbbVie. During her 2-year tenure, she focused on specialty sales within the gastrointestinal care sector. Her efforts contributed to building strong relationships with healthcare providers and driving sales of gastrointestinal care products.

Role at Syneos Health Commercial Solutions

Shy’ora T. worked as a Chronic Care Customer Representative on Assignment at Merck, at Syneos Health Commercial Solutions, from 2018 to 2019, in the Greater Chicago Area. Over the course of a year, she was responsible for managing chronic care accounts and ensuring strong engagement with healthcare institutions in her territory.

Healthcare Informatics Site Specialist at Community HealthNet

From 2017 to 2018, Shy’ora T. worked at Community HealthNet in Gary, Indiana, as a Health Informatics Site Specialist for 7 months. In this role, she was responsible for managing health informatics systems, ensuring data accuracy, and supporting healthcare providers with technology adoption.

Education and Qualifications

Shy’ora T. holds a Master of Science degree in Healthcare Informatics from Grand Canyon University, achieved between 2017 and 2019. She also earned a Bachelor of Science in Health Services Administration/Urban Public Health from Indiana University Northwest, where she studied from 2013 to 2017. Her educational background provides a solid foundation in both health services administration and healthcare informatics.

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