Amy Goldsmith
About Amy Goldsmith
Amy Goldsmith is a Manager of Documentation with extensive experience in technical writing and product management across various technology companies. She has held significant roles at organizations such as Research In Motion, MongoDB, and Kong Inc., demonstrating a strong ability to communicate complex technical concepts effectively.
Work at Kong
Currently, Amy Goldsmith serves as the Manager of Documentation at Kong Inc., a position she has held since 2022. In this role, she oversees documentation processes and ensures that technical information is clear and accessible. Her responsibilities include managing documentation projects and collaborating with various teams to enhance the overall quality of documentation. This position allows her to leverage her extensive experience in technical writing and documentation management.
Previous Experience in Documentation Management
Prior to her role at Kong, Amy Goldsmith held several significant positions in documentation management. She worked at MongoDB as a Senior Product Manager for Documentation from 2021 to 2022. Before that, she was the Manager of Documentation at D2L from 2014 to 2015. Additionally, she served as the Director of Information Experience at Radiant RFID from 2016 to 2020. Her diverse experience across these organizations has equipped her with a broad skill set in managing documentation teams and processes.
Education and Expertise
Amy Goldsmith studied at the University of Guelph, where she earned a Bachelor of Arts degree in General Studies from 1991 to 1997. She also completed a Technical Writing Certificate at Humber College from 2001 to 2003. Her educational background provides a solid foundation for her career in documentation and technical writing. She possesses a strong ability to explain complex technical concepts to non-technical audiences, which enhances communication within teams.
Background in Technical Writing
Amy Goldsmith has a robust background in technical writing, having worked in various roles that emphasize documentation and requirements management. She began her career as a Technical Writer at Northcore Technologies Inc. from 2000 to 2003 and later held multiple positions at Research In Motion, including Technical Writer, Senior Technical Writer, and Manager of Handheld Operations Requirements Management. Her experience spans over two decades, showcasing her expertise in the field.
Collaboration and Team Dynamics
Amy Goldsmith enjoys collaborating with intelligent individuals who tackle challenging problems. This preference indicates her inclination towards dynamic and innovative work environments. Throughout her career, she has managed contributions to all phases of the software development lifecycle, demonstrating her comprehensive understanding of the processes involved in documentation and product development.