Carl Draper
About Carl Draper
Carl Draper is a Senior Customer Reliability Engineer at Kong Inc., specializing in Big Data platforms with over 20 years of experience in IT communications and data center markets. He has held various technical roles across multiple companies, including Hortonworks and CA Technologies, and has a strong background in business development and technical consultancy.
Work at Kong
Carl Draper has been employed at Kong Inc. as a Senior Customer Reliability Engineer since 2020. His role involves ensuring the reliability and performance of customer applications, particularly in the context of Big Data technologies. Draper operates from Lincolnshire, England, and has contributed to the company's focus on enhancing customer experience through effective application performance management.
Education and Expertise
Carl Draper studied Business at John Leggot College. He possesses expertise in Application Performance Management specifically related to Big Data platforms. His educational background complements his extensive professional experience, allowing him to effectively manage and support various technologies in the IT communications and data center sectors.
Background
Carl Draper has over 20 years of experience in the global IT communications and data center markets. His career includes various roles that span technical support, sales, and engineering. He has worked in multiple countries, including the United Kingdom and Israel, and has developed a strong background in business development and technical consultancy, particularly within the EMEA and Middle East regions.
Professional Experience
Prior to his current position at Kong, Carl Draper held several significant roles. He worked as a Senior Support Engineer at Hortonworks from 2014 to 2020, and as a Senior Technical Support Engineer at Unravel Data from 2018 to 2020. His earlier career includes positions at CA Technologies, PacketLight Networks, and Avocent, where he gained diverse experience in technical support and sales.
Technical Skills
Carl Draper is proficient in managing and supporting a wide range of technologies, from desktop systems to global network and server infrastructure. His technical skills are complemented by his experience in application performance management, particularly in the context of Big Data platforms such as Hortonworks and Cloudera.