Gayle Neumann
About Gayle Neumann
Gayle Neumann is a Senior Documentation Manager currently working at Kong Inc. in San Francisco, California, with extensive experience in technical writing and documentation management across various technology companies.
Work at Kong
Gayle Neumann currently serves as the Senior Documentation Manager at Kong Inc., a position she has held since 2021. In this role, she oversees the documentation processes and ensures the quality and clarity of technical content. Prior to this, she worked as the Documentation Manager at Kong from 2019 to 2021, contributing to the development and improvement of documentation strategies. Her experience at Kong is rooted in the San Francisco Bay Area, where the company is headquartered.
Previous Experience in Technical Writing
Before her tenure at Kong, Gayle Neumann worked at Splunk as a Senior Staff Technical Writer from 2016 to 2019. In this role, she was responsible for creating and managing technical documentation. Prior to Splunk, she held positions at Zimbra/Synacor, where she served as a Senior Technical Writer from 2013 to 2014 and as Documentation Manager from 2014 to 2016. Her earlier career included a decade at Network Equipment Technologies as a Senior Technical Writer and three years at VMware in a similar capacity.
Education and Expertise
Gayle Neumann earned her Bachelor of Arts degree from California State University, East Bay, in the College of Business and Economics. Additionally, she has pursued further education at UC Berkeley Extension, enhancing her skills and knowledge in technical writing and documentation management. Her educational background supports her extensive experience in the field of technical communication.
Career Timeline
Gayle Neumann's career spans over two decades in technical writing and documentation management. She began her career at iReady as a Technical Writer from 1999 to 2000. After that, she worked at Network Equipment Technologies for ten years, followed by three years at VMware. She then transitioned to Zimbra/Synacor, where she held two positions over three years. Her experience at Splunk and Kong further solidified her expertise in the industry.