Janet Phillips
About Janet Phillips
Janet Phillips serves as the Vice President of People at Kong Inc., where she has worked since 2016. With a background in technical support, product management, and mergers and acquisitions, she brings over a decade of experience in various leadership roles.
Work at Kong
Janet Phillips has been with Kong Inc. since 2016, currently serving as Vice President, People. In this role, she focuses on enhancing the company's human resources strategies and fostering a positive workplace culture. Prior to her current position, she worked as a Customer Success Leader at Kong, where she contributed to improving customer engagement and satisfaction. Her tenure at Kong spans over eight years, during which she has played a key role in aligning people strategies with business objectives.
Previous Experience at SonicWALL
Janet Phillips worked at SonicWALL from 2001 to 2006 as Director of Technical Support and Training Services. During her five years in this role, she was responsible for overseeing technical support operations and training initiatives. Her leadership contributed to enhancing customer service quality and operational efficiency in Sunnyvale, CA.
Experience at Symantec
At Symantec, Janet Phillips held multiple leadership roles. She served as Director of Regional Product Management for Data Loss Prevention from 2009 to 2010. Following this, she was the Senior Director of M&A Due Diligence and Integration from 2010 to 2016. In these positions, she led due diligence efforts for complex transactions, including cross-border deals and various transaction types. Her work involved developing M&A practice and enhancing communication and change management skills.
Education and Expertise
Janet Phillips graduated Cum Laude with a Bachelor of Arts in Communications from Temple University. She is certified in Change Management and actively participates in executive coaching and mentoring programs. Her educational background, combined with her extensive experience in leadership roles, equips her with strong communication and change management skills, particularly in M&A practices and customer success.
Leadership and Skills
Janet Phillips possesses a unique multi-faceted perspective from her leadership roles across various domains, including Managed Security Services Operations, HR, Customer Support, and Customer Success. She has over ten years of experience in Field Sales positions, which enhances her adaptability to new roles and her ability to address business challenges effectively.