Luke Najdek
About Luke Najdek
Luke Najdek is a Senior Customer Reliability Engineer at Kong Inc., with a background in technical services and support engineering. He has previously held positions at Intellicheck, CA Technologies, Spark451 Inc., and Geek Squad, and he studied Information Systems Engineering at Stony Brook University.
Work at Kong
Luke Najdek currently holds the position of Senior Customer Reliability Engineer at Kong Inc. He has been with the company since 2021. In this role, he focuses on ensuring customer satisfaction and reliability of services, leveraging his extensive background in technical support and engineering.
Previous Experience at Intellicheck
Before joining Kong, Luke served as the Manager of Technical Services at Intellicheck (Nasdaq: IDN) from 2018 to 2021. During his three years at Intellicheck, he was responsible for overseeing technical operations and providing support to enhance customer experience.
Career at CA Technologies
Luke worked at CA Technologies as a Senior Support Engineer from 2015 to 2018. His role involved providing high-level technical support and solutions to clients, contributing to the overall efficiency and effectiveness of the support team.
Educational Background
Luke Najdek studied Information Systems Engineering at Stony Brook University, where he earned a Bachelor of Science (B.S.) degree from 2012 to 2014. He also attended Farmingdale State College from 2010 to 2012, focusing on Information Technology and achieving a degree in Information Systems.
Early Career Experience
Luke's early career included a position as an Information Services Specialist at Spark451 Inc. from 2014 to 2015 and as an Advanced Repair Computer Technician at Geek Squad from 2011 to 2014. These roles provided him with foundational skills in technical support and customer service.