Nima Moghadam

Principal Account Manager, Customer Experience @ Kong

About Nima Moghadam

Nima Moghadam is a Principal Account Manager specializing in Customer Experience at Kong Inc., with a background in software engineering and extensive experience in various technical roles across multiple companies in Australia. He holds a Master's degree in Distributed Business Process Management in Cloud from UNSW Australia and has worked in positions ranging from Software Developer to Director of Professional Services.

Work at Kong

Nima Moghadam serves as the Principal Account Manager for Customer Experience at Kong Inc. He has held this position since 2021, contributing to the company's mission of enhancing customer engagement and satisfaction. His role involves managing key accounts and ensuring that clients receive optimal value from Kong's products and services. Based in Sydney, New South Wales, Australia, he leverages his extensive experience in technology and customer relations to drive success for both the company and its clients.

Education and Expertise

Nima Moghadam holds a Master's degree in Distributed Business Process Management in Cloud from UNSW Australia, where he studied part-time from 2012 to 2015. He also earned a Bachelor's degree in Computer Software Engineering from Tehran Markaz University in Iran, completing his studies from 2000 to 2004. His educational background provides a strong foundation in both technical and business aspects of technology management.

Professional Experience

Nima Moghadam has a diverse professional background in technology and account management. Prior to his current role at Kong, he worked as a Director of Professional Services at MuleSoft, a Salesforce company, from 2016 to 2021. His earlier positions include Principal Solution Architect at Cubic from 2012 to 2015, Enterprise Architect at SITA from 2015 to 2016, and Solution Architect & Senior Consultant at the NSW Department of Education and Communities from 2009 to 2012. He began his career as a Software Developer at Kyansoftco in 2000.

Career Timeline

Nima Moghadam's career spans over two decades, beginning with his role as a Software Developer at Kyansoftco from 2000 to 2001. He then progressed through various positions, including Solution Architect & Senior Consultant at the NSW Department of Education and Communities (2009-2012), Principal Solution Architect at Cubic (2012-2015), and Enterprise Architect at SITA (2015-2016). His tenure at MuleSoft lasted from 2016 to 2021, before he joined Kong Inc. in 2021.

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