Richard Gilchrist
About Richard Gilchrist
Richard Gilchrist is the Director of Marketing Operations and Analytics at Kong Inc., bringing over a decade of experience in marketing automation and operations. He has held various managerial roles in companies such as Software AG, Sonatype, and MongoDB, and has a strong educational background in business administration and analytics.
Work at Kong
Richard Gilchrist currently serves as the Director of Marketing Operations and Analytics at Kong Inc., a position he has held since 2022. In this role, he oversees marketing operations and analytics, focusing on optimizing processes and enhancing the effectiveness of marketing strategies. His responsibilities include managing marketing automation systems and ensuring data-driven decision-making within the organization.
Previous Experience in Marketing Operations
Prior to his current role, Richard Gilchrist held several positions in marketing operations. He worked at MongoDB as Director of Marketing Automation & Operations from 2019 to 2022. Before that, he was the Director of Marketing Operations and Insights at Collibra from 2017 to 2019. His earlier roles include Marketing Operations Manager at Moody's Analytics and Manager of Marketing Operations at Sonatype, where he contributed to the development and execution of marketing strategies.
Education and Expertise
Richard Gilchrist has a comprehensive educational background. He earned an Associate's Degree in Business Administration from County College of Morris, followed by a Bachelor's Degree in Business Administration with a concentration in Finance and a minor in Economics from William Paterson University. He also holds an MBA in Analytics and Information Management from Rutgers Business School. Additionally, he studied Computer Science & Engineering at Stevens Institute of Technology.
Background in Marketing Analytics
Richard has over a decade of experience in marketing automation platforms, including Eloqua, HubSpot, Marketo, and Salesforce.com. His expertise extends to architecting marketing operations systems that enhance business processes. He specializes in leading holistic change by managing people, processes, and technology within marketing operations, demonstrating a strong capability in driving efficiency and effectiveness in marketing initiatives.
Career Progression
Richard Gilchrist began his career as a Business Development Analyst at Data Foundations, Inc. (now Software AG) in 2009. He later transitioned to a Senior Marketing Analyst role at the same company for a brief period in 2010. His career has seen a steady progression through various managerial roles in marketing operations, reflecting his growing expertise and leadership in the field.