Ruchi Bhadani
About Ruchi Bhadani
Ruchi Bhadani is a Customer Reliability Engineer with a background in genetics, microbiology, and financial computing. She has held various engineering and support roles across multiple companies, including Broadcom Inc. and Kong Inc., and possesses expertise in secure authentication technologies.
Work at Kong
Currently, Ruchi Bhadani serves as a Customer Reliability Engineer at Kong Inc., a position she has held since 2020. In this role, she focuses on ensuring the reliability and performance of customer-facing systems. Her responsibilities include troubleshooting issues, optimizing system performance, and enhancing customer satisfaction through effective support.
Previous Experience at Broadcom Inc.
Ruchi Bhadani worked as a Senior Support Engineer at Broadcom Inc. from 2018 to 2020 in Bracknell, England. During her tenure, she provided technical support and resolved complex issues related to software systems. Her role involved direct interaction with clients to ensure their needs were met and systems operated efficiently.
Education and Expertise
Ruchi Bhadani holds a Master's Degree in Financial Computing from University College London, which she completed from 2013 to 2014. She also earned a Master's Degree in Bio-Informatics from Birla Institute of Technology between 2007 and 2009. Her undergraduate studies at St Ann's Degree College for Women included Genetics, Microbiology, and Chemistry, culminating in a Bachelor's Degree from 2004 to 2007.
Background in Volunteer Work
Ruchi Bhadani volunteered at CSR Projects from 2012 to 2013, where she contributed as an Application Developer for 10 months and as a Volunteer for 1 year. This experience allowed her to develop her skills in software development while supporting community initiatives.
Technical Skills and Specializations
Ruchi Bhadani possesses strong skills in database management, which enhance her ability to support complex software systems. She has expertise in OAuth and Security Assertion Markup Language (SAML), essential for secure authentication and authorization processes. These skills are critical in her current role and previous positions.