Saswath G V
About Saswath G V
Saswath G V is a Technical Support Engineer currently employed at Kong Inc. in India, with a background in Information Technology and experience in troubleshooting network products and implementing automation tools.
Work at Kong
Saswath G V currently serves as a Technical Support Engineer at Kong Inc., a role he has held since 2024. In this position, he focuses on providing technical support and solutions related to Kong's products and services. His expertise in troubleshooting and network products contributes to the efficiency of the technical support team. His tenure at Kong marks a significant step in his career, allowing him to apply his skills in a dynamic environment.
Previous Experience at Citrix
Before joining Kong, Saswath worked at Citrix as a Technical Support Engineer from 2022 to 2024. During his two years in this role, he developed skills in troubleshooting and resolving issues related to network products, particularly NetScaler or ADC. His experience at Citrix provided him with a solid foundation in technical support and customer service.
Background in DevOps at AVASOFT
Saswath's career began as a DevOps Engineer at AVASOFT, where he worked from 2021 to 2022. In this role, he was involved in three client projects and successfully set up over six environments. His work during this period enhanced his understanding of cloud technologies and DevOps practices, preparing him for future roles in technical support and engineering.
Education and Expertise
Saswath G V earned a Bachelor of Technology (BTech) in Information Technology from Nandha Engineering College, completing his studies from 2018 to 2022. His educational background provided him with a strong foundation in technology, which he has applied throughout his career. He specializes in troubleshooting network products and has experience with CI/CD processes, notably implementing Argo CD to enhance automation in micro-service architecture.