Stephanie Zhong
About Stephanie Zhong
Stephanie Zhong is a Workplace Experience Manager at Kong Inc., where she has worked since 2022. She has a background in hospitality and event management, with previous roles at Pocket Gems, Ben & Jerry's, and Lumos Labs.
Work at Kong
Stephanie Zhong currently serves as the Workplace Experience Manager at Kong Inc., a position she has held since 2022. In this role, she is responsible for enhancing employee engagement and optimizing workplace environments. Her work focuses on creating a positive and productive atmosphere for staff, aligning with Kong's commitment to innovation and collaboration.
Previous Experience at Pocket Gems
Before her role at Kong, Stephanie worked at Pocket Gems as the Office Manager from 2018 to 2022. During her four years in this position, she managed office operations and supported team dynamics in the San Francisco Bay Area. Her experience at Pocket Gems contributed to her expertise in workplace management and employee experience.
Background in Hospitality and Event Management
Stephanie Zhong studied at San Jose State University, where she earned a Bachelor's Degree in Hospitality, Tourism, and Event Management from 2008 to 2012. This educational background laid the foundation for her career in managing workplace experiences and events, equipping her with essential skills in customer service and event coordination.
Career Development in Event Management
Stephanie's career includes various roles in event and office management. She worked as an Office and Event Manager at Lumos Labs (Lumosity) from 2015 to 2018, where she coordinated events and managed office logistics. Additionally, she gained experience as a Sales and Marketing Intern and Catering Coordinator Intern at Biltmore Hotel & Suites in 2011 and 2012, further enhancing her skills in the hospitality sector.
Experience at Ben & Jerry's
From 2013 to 2014, Stephanie served as the Operations and Catering Assistant Manager at Ben & Jerry's in the San Francisco Bay Area. In this role, she was involved in managing catering operations and assisting with day-to-day business functions, contributing to her comprehensive understanding of operational management in a fast-paced environment.