Timo Gerhard
About Timo Gerhard
Timo Gerhard is a Customer Experience Engineer with a background in Medieninformatik and Business Administration. He has worked in various roles within the identity and access management sector and holds a Bachelor of Science and a Master of Business Administration.
Work at Kong
Timo Gerhard has been employed at Kong Inc. as a Customer Experience Engineer since 2022. In this role, he focuses on enhancing customer interactions and ensuring a positive experience with the company's products and services. His work involves collaborating with various teams to address customer needs and improve service delivery.
Education and Expertise
Timo Gerhard holds a Bachelor of Science in Medieninformatik from Ulm University, where he studied from 2015 to 2019. He later pursued a Master of Business Administration in Global Business at the University of Louisville, completing his studies in 2022. His educational background equips him with a blend of technical and business skills relevant to his current role.
Background
Before joining Kong Inc., Timo Gerhard gained experience in various roles. He worked at Neue Pressegesellschaft mbH & Co. KG as a Coordinator from 2017 to 2019 in the Ulm Area, Germany. He then transitioned to iC Consult, where he served as a Junior IAM Consultant from 2019 to 2021, followed by a position as an Associate IAM Consultant from 2021 to 2022 in Stuttgart, Germany.
Career Progression
Timo Gerhard's career has evolved through several positions in customer experience and identity access management. His tenure at iC Consult included roles that contributed to his understanding of IAM solutions. This experience, combined with his academic qualifications, has prepared him for his current responsibilities at Kong Inc.