Vibin Kumar Ts
About Vibin Kumar Ts
Vibin Kumar Ts is a Staff Technical Support Engineer at Kong Inc. in Bengaluru, Karnataka, India, with extensive experience in technical support and systems reliability across various companies.
Work at Kong
Vibin Kumar Ts currently serves as a Staff Technical Support Engineer (TSE) at Kong Inc., a position he has held since 2024. He works in a hybrid capacity from Bengaluru, Karnataka, India. In this role, he applies his extensive technical expertise to support Kong's products and services, ensuring optimal performance and customer satisfaction.
Previous Experience in Technical Support
Before joining Kong, Vibin Kumar Ts accumulated significant experience in technical support roles. He worked at Cisco as a Site Reliability Engineer (SRE) for one month in 2024 and held multiple positions at Wipro, including Senior Technical Support Engineer from 2016 to 2018 and Technical Support Engineer from 2014 to 2015. His experience also includes working at Rubrik, Inc. as a Technical Support Engineer for two months in 2019.
Experience in Systems Reliability Engineering
Vibin Kumar Ts has a background in Systems Reliability Engineering, having worked at Nutanix in various capacities. He served as a Systems Reliability Engineer II from 2019 to 2021 and as a Product Serviceability Engineer for five months in 2021. His responsibilities included ensuring system reliability and serviceability, contributing to the overall performance of Nutanix products.
Education and Expertise
Vibin Kumar Ts earned a Bachelor's degree in Physics from Mahatma Gandhi University, completing his studies from 2011 to 2014. He possesses a strong understanding of Ethernet, TCP/IP routing, FC, and iSCSI protocols. His expertise extends to supporting and configuring multi-protocols such as NFS and CIFS for both Windows and UNIX hosts, as well as hands-on experience with DELL-EMC Storage Systems.
Subject Matter Expertise in Kubernetes
Vibin Kumar Ts has served as a Subject Matter Expert for Nutanix Karbon, where he focused on Kubernetes deployment and management. This role highlighted his proficiency in cloud-native technologies and his ability to support complex infrastructure environments, particularly in multi-tier Enterprise Storage systems.