Courtney Mc Laughlin
About Courtney Mc Laughlin
Courtney McLaughlin serves as the Vice President of Strategy & Technology at Konrad Group, where she has held various roles since 2013. She has a background in design and project management, with significant achievements in optimizing business operations and leading product delivery for major clients in North America.
Current Role at Konrad Group
Courtney Mc Laughlin serves as Vice President, Strategy & Technology, Associate at Konrad Group since 2022. In this role, she is responsible for overseeing strategic initiatives and technological advancements within the organization. Her leadership contributes to the development of innovative solutions and the enhancement of operational efficiency.
Previous Experience at Konrad Group
Courtney Mc Laughlin has held multiple positions at Konrad Group, starting as an Account Manager in Project Management from 2013 to 2016. She progressed to Senior Consultant in Strategy & Technology from 2016 to 2018, followed by Manager in Strategy & Technology from 2018 to 2020, and Senior Manager in the same area until 2022. Throughout her tenure, she has played a key role in various projects and initiatives that have shaped the company's strategic direction.
Work Experience at Century 21 Heritage Group
Before her time at Konrad Group, Courtney Mc Laughlin worked at Century 21 Heritage Group as Account Lead, Design from 2011 to 2013. In this position, she was responsible for leading design projects and managing client accounts, which provided her with foundational experience in project management and client relations.
Educational Background
Courtney Mc Laughlin studied at York University, where she earned a Bachelor of Design, Specialized Honours, from 2009 to 2013. Additionally, she studied at the University of Alberta in the Faculty of Native Studies, completing the Indigenous Canada Course. Her educational background has equipped her with a strong foundation in design and cultural studies.
Key Contributions and Achievements
Courtney Mc Laughlin has made significant contributions to various projects throughout her career. She defined the Business Operations practice, consolidating processes across multiple departments, which led to a 5% revenue increase in 2023. She also created a multi-year product vision for a major commercial real estate provider and optimized the digital self-serve experience for a large shipping/logistics provider, impacting a significant portion of users.