Nigel Hardwick
About Nigel Hardwick
Nigel Hardwick is a Solutions Engineer with over 30 years of technical experience, currently working at Korbyt since 2021. He has held various roles at Vodafone, including 3rd Line Operations Team Manager and Senior Engineer, and has a background in Electronic Engineering and Computing technology.
Current Role at Korbyt
Nigel Hardwick has been serving as a Solutions Engineer at Korbyt since 2021. In this role, he applies his extensive technical expertise to develop and implement solutions that meet client needs. His responsibilities include working closely with clients to understand their requirements and providing tailored solutions that enhance operational efficiency. His position in Luton, England, allows him to leverage his background in technology and customer service.
Previous Experience at Vodafone
Nigel Hardwick held multiple positions at Vodafone, contributing to the company for a total of 13 years. He worked as a Senior Engineer in 3rd Line Voice from 2004 to 2012, followed by a role as a Platform Engineer in Unified Communications from 2017 to 2020. Additionally, he served as a 3rd Line Operations Team Manager from 2012 to 2017. His roles involved managing complex technical operations and supporting large customer contact centers.
Career Background in Technology
Nigel Hardwick has over 30 years of experience in technical roles, focusing on complex, mission-critical customer environments. He began his career as a CRM Consultant at Onyx Software from 1999 to 2002. He also worked as a Contractor at Elsevier Science for six months in 2001. His diverse background in technology has equipped him with the skills needed to communicate complex technical information effectively.
Educational Background
Nigel Hardwick studied at DMIHE, where he focused on Electronic Engineering and Computing Technology. He achieved a Higher National Certificate (HNC) during his studies from 1985 to 1987. This educational foundation has contributed to his technical proficiency and ability to solve real-world problems using technology.
Skills and Expertise
Nigel Hardwick possesses significant operational experience in deploying and supporting large customer contact centers. He is skilled at communicating complex technical information to both technical and non-technical audiences. His passion for problem-solving and eagerness to acquire new skills enable him to quickly assimilate new concepts and ideas, making him a valuable asset in any technical environment.