Maria Chrysagi
About Maria Chrysagi
Maria Chrysagi is a Customer Success Manager currently working at Kpler in Athens, Greece. She has a diverse background in auditing, corporate finance, and customer success, with previous roles at EY, Ebury, and MarineTraffic.
Current Role at Kpler
Maria Chrysagi serves as a Customer Success Manager at Kpler, a position she has held since 2023. In this role, she is responsible for ensuring customer satisfaction and managing relationships with clients. Her experience in customer success is enhanced by her previous role at MarineTraffic, where she also worked as a Customer Success Manager for the EMEA region. Her current position allows her to leverage her skills in a bilingual environment, contributing to Kpler's operations in Athens, Attiki, Greece.
Previous Experience at EY
Maria Chrysagi has a significant background with EY, where she worked in various capacities. She began her tenure as an Audit Intern from 2017 to 2018, followed by a promotion to Assistant Auditor from 2018 to 2019. She then advanced to the role of Senior Auditor from 2019 to 2020. Her experience at EY provided her with a strong foundation in auditing and financial analysis, which supports her current role in customer success management.
Educational Background
Maria Chrysagi possesses a diverse educational background, having studied at multiple prestigious institutions. She earned a Bachelor of Science (BSc) in Economic and Regional Development from Panteion Panepestimion Ikonomikon kai Politicon Epistimon from 2011 to 2016. Additionally, she studied Administration Economique et Sociale at Université Paris 1 Panthéon-Sorbonne in France for one year. Her studies at The London School of Economics and Political Science (LSE) further enriched her knowledge. She completed her high school education at Lycée Léonin in Athens, focusing on Economic and Mathematical Sciences.
Experience in Customer Success Management
Maria Chrysagi has developed substantial expertise in customer success management throughout her career. She has worked in this capacity at both MarineTraffic and Kpler, where she has managed customer relationships and ensured satisfaction during significant company transitions, including an acquisition. Her role involves understanding client needs and delivering solutions that enhance their experience, drawing on her strong foundation in economic and regional development.
International Work Experience
Maria Chrysagi has gained international work experience in various roles across Greece and the UK. She has worked as a Corporate FX Business Specialist at Ebury and as a Research Intern at Toscafund Asset Management LLP in London. Additionally, her internship as a Commercial Analyst at The Libra Group in London further diversified her professional experience. This international exposure has contributed to her bilingual capabilities and understanding of diverse market dynamics.