Ricardo Daza
About Ricardo Daza
Ricardo Daza is a Customer Success Manager with extensive experience in logistics and account management, having worked for notable companies such as Panalpina and MarineTraffic. He advocates for remote work and has successfully implemented logistics operations in several South American countries.
Current Role at Kpler
Ricardo Daza currently serves as a Customer Success Manager at Kpler, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring successful adoption of Kpler's services. His work involves engaging with clients to understand their needs and providing solutions that align with their logistics and maritime intelligence requirements.
Previous Experience in Logistics
Ricardo Daza has extensive experience in the logistics sector, having worked in various roles at Panalpina from 2004 to 2015. His positions included Tender Management Coordinator - LATAM, Head of Tender Management - ANDINA, Corporate Key Account Manager - LATAM, and Route Development Manager - ASIA / INTRA-LATAM. He also served as Key Account Manager - ANDINA from 2006 to 2010. His tenure at Panalpina contributed to his expertise in tender management and logistics operations.
Experience at MarineTraffic
In addition to his role at Kpler, Ricardo Daza has been working as a Customer Success Manager at MarineTraffic since 2022. His responsibilities include supporting clients in utilizing MarineTraffic's services effectively, further solidifying his expertise in customer success within the logistics and maritime sectors.
Education and Qualifications
Ricardo Daza holds a Bachelor's degree in Government and International Relations from Universidad Externado de Colombia, where he studied from 1999 to 2003. Additionally, he completed the International Baccalaureate at Li Po Chun United World College of Hong Kong from 1996 to 1998. His educational background provides a strong foundation for his career in logistics and customer success.
Advocacy for Remote Work
Ricardo Daza advocates for remote work, particularly in the logistics and maritime intelligence sectors. He emphasizes the benefits of remote work arrangements, which can enhance flexibility and productivity. His experience in various remote roles supports his belief in the effectiveness of this work model.