Sienna Sandra Rubio
About Sienna Sandra Rubio
Sienna Sandra Rubio is an IT Operations Analyst at Kpler in Singapore, where she has worked since 2022. She has a diverse background in IT support and customer service, with previous roles at ISS International School, tawk.to, and Concentrix.
Work at Kpler
Sienna Sandra Rubio has been employed at Kpler as an IT Operations Analyst since 2022. Her role involves managing IT operations and ensuring the smooth functioning of technology systems within the organization. Based in Singapore, she has contributed to Kpler's operational efficiency for two years.
Previous Employment Experience
Prior to her current position, Sienna worked at tawk.to as a Customer Success Executive (Call Analyst) from 2020 to 2022. She also held the position of Information Technology Support Executive at North London Collegiate School (Singapore) for seven months in 2022. Earlier in her career, she served as an IT Support Officer and IT-Library Officer at ISS International School from 2015 to 2018, gaining valuable experience in IT support roles.
Educational Background
Sienna Sandra Rubio earned her Bachelor of Arts and Sciences in Mass Communication/Media Studies from the University of Mindanao, where she studied from 2003 to 2007. She also completed her secondary education at Royal Valley Academy, graduating in 2003.
Technical Support Experience
Sienna has extensive experience in technical support, having worked as a Senior Technical Support Representative at Concentrix from 2007 to 2011. This role provided her with a strong foundation in customer service and technical problem-solving, which she has applied in her subsequent positions.