Alicia Young
About Alicia Young
Alicia Young is a Senior Change Analyst at KPMG Australia, specializing in change management strategies for Salesforce CRM implementations. She has a diverse background in human resources and organizational change, with previous roles at WorkSafe Victoria and EnergyAustralia.
Work at KPMG Australia
Alicia Young has been employed at KPMG Australia as a Senior Change Analyst since 2021. In this role, she is responsible for designing and implementing program change strategies for large firmwide, national transformations. Her expertise in managing change management strategies, particularly for Salesforce CRM implementations, contributes to her effectiveness in this position. Alicia's work at KPMG is focused on leading initiatives that facilitate organizational change and enhance operational efficiency.
Previous Experience at WorkSafe Victoria
Before joining KPMG, Alicia Young held several positions at WorkSafe Victoria. She served as an HR Coordinator for one year from 2017 to 2018. Following this, she transitioned to the role of Change Manager from 2018 to 2020, where she worked for two years. Additionally, she was a Change Partner for six months in 2020 to 2021. Her experiences at WorkSafe Victoria provided her with a solid foundation in change management and organizational development.
Experience at EnergyAustralia
Alicia Young worked as a Sales Consultant at EnergyAustralia for one year from 2016 to 2017. This role involved engaging with customers and promoting energy solutions, contributing to her skills in client relations and sales strategies. This experience added to her diverse professional background prior to her roles in change management.
Education and Expertise
Alicia Young studied at Monash University, where she completed a Bachelor's degree in both Arts and Business from 2014 to 2017. Her educational background equips her with a broad understanding of organizational dynamics and business principles. Additionally, she studied at Aitken College, where she completed her high school education from 2001 to 2013. Alicia's expertise includes managing change management strategies and leading organizational design and culture change programs.
Internship at Essential Services Commission
In 2017, Alicia Young interned at the Essential Services Commission as a People & Culture Intern for seven months. This internship provided her with practical experience in human resources and organizational culture, further enhancing her skills in managing change within organizations.