Anna Lee
About Anna Lee
Anna Lee is a Human Centred Design and Innovation Manager at KPMG Australia, specializing in enhancing customer brand and marketing strategies through human-centred design. She has extensive experience in various roles across government and consultancy, focusing on collaboration, strategic problem solving, and incremental improvements.
Work at KPMG Australia
Anna Lee has been serving as the Human Centred Design and Innovation Manager at KPMG Australia since 2021. Based in Canberra, Australian Capital Territory, she focuses on integrating human-centred design principles into various projects. Her role involves enhancing customer experiences and driving innovation through design strategies.
Education and Expertise
Anna Lee holds a Bachelor of Commerce (BCom) degree in Economics from the University of Melbourne, completed between 2003 and 2006. She has also achieved Scrum Master Certification from ScrumStudy in 2020, and is currently pursuing Change Management Practitioner Certification from APMG International. Her educational background supports her specialization in human-centred design and behavioural economics.
Background
Anna Lee has a diverse professional background, having worked in various roles across government and private sectors. She began her career as an Economic Analyst at the ACT Government in 2007. Over the years, she held positions such as Economics Adviser at the Department of the Prime Minister and Cabinet and User Centred Design Lead at the Australian Government Department of Jobs and Small Business.
Achievements
Throughout her career, Anna Lee has contributed to several organizations by applying human-centred design to enhance customer brand and marketing strategies. She has facilitated workshops focused on collaboration and strategic problem-solving, emphasizing her commitment to driving innovation and incremental improvements in her work.
Previous Roles and Responsibilities
Before her current position at KPMG, Anna Lee held various roles that contributed to her expertise in human-centred design. She worked as a Lead Designer/Director at ACT Government, a Senior Consultant at Apis Group Pty Ltd, and a Scrum Master at DQA - Delivery Quality Assurance. These roles allowed her to develop skills in design leadership and project management.