Boutros Zalloua
About Boutros Zalloua
Boutros Zalloua serves as the Associate Director of Tech Implementation at KPMG Australia, where he has worked since 2021. He has extensive experience in CRM consulting and technology enablement, having held various roles in multiple companies over the years.
Work at KPMG Australia
Boutros Zalloua currently serves as Associate Director of Tech Implementation at KPMG Australia, a position he has held since 2021. In this role, he manages the performance and development of junior staff, contributing to the people and culture aspects of the practice. Prior to this role, he worked as Manager of Technology Enablement at KPMG from 2017 to 2021. His responsibilities have included overseeing technology projects and implementing solutions that align with client needs.
Previous Experience in CRM Consulting
Boutros Zalloua has extensive experience in CRM consulting, having worked with several organizations in this capacity. He was a CRM Consultant at The RDA Group for 11 months in 2008 and later served as a Consultant for CRM Systems at MicroChannel from 2009 to 2015. Additionally, he worked as a CRM/xRM Solution Architect & Specialist at XCentral from 2015 to 2017. His background includes roles at Sage and AXS-One as a Support Consultant, where he provided technical support and solutions to clients.
Education and Expertise
Boutros Zalloua holds a Bachelor of Business Administration from the University of Western Sydney, where he studied Accounting and Information Systems from 2001 to 2004. He also earned a Master of Liberal Arts in Philosophy from The University of Notre Dame Australia, completing his studies from 2017 to 2020. His educational background provides a strong foundation for his work in technology implementation and consulting.
Leadership Development Participation
Boutros Zalloua participated in the inaugural KPMG Illuminate Leadership program, which focuses on developing leadership skills within the company. This program aims to enhance the leadership capabilities of participants, preparing them for future challenges in their careers.
Industry Experience
Boutros Zalloua has vertical industry experience across various sectors, including Higher Education, Member Organisations, Associations and Not-for-Profits, Real Estate, Energy, Retail, and Professional Services. This diverse experience enables him to understand and address the unique challenges faced by different industries.