Carly Hayes
About Carly Hayes
Carly Hayes serves as the Leadership and Culture Program Lead at KPMG Australia and as a People & Culture Strategist at Access Alumni. With extensive experience in organizational change and culture strategy, she specializes in human-centered design and behavioral economics to enhance performance within various organizations.
Work at KPMG Australia
Carly Hayes has held multiple roles at KPMG Australia since 2017. She currently serves as the Leadership and Culture Program Lead, a position she has held since 2020. Prior to this role, she worked as an Associate Director in People & Change from 2018 to 2019 and as a Culture Advisor for Airservices Australia in 2019. Other positions at KPMG include Culture Strategy Lead for the Department of Veterans’ Affairs and Public Affairs Lead for the US Force Posture, Department of Defence. Carly's experience at KPMG has focused on culture change, stakeholder engagement, and organisational transformation.
Current Role at Access Alumni
Since 2020, Carly Hayes has worked at Access Alumni as a People & Culture Strategist and as a Behavioural Change Advisor for the KPMG Transformation Academy. In these roles, she focuses on enhancing organisational culture and performance through strategic communication and behavioural insights. Her work involves identifying barriers to performance and implementing strategies to overcome them, thereby fostering a positive workplace environment.
Education and Expertise
Carly Hayes studied at the University of Canberra, where she earned a Bachelor of Public Relations with a focus on Political Communication from 2010 to 2014. She is currently pursuing studies in Behavioural Economics at Queensland University of Technology, which she began in 2019. Carly specializes in human-centered design and change management, applying behavioural insights to improve organisational performance. Her educational background supports her expertise in strategic communication and culture change.
Professional Background
Carly Hayes has a diverse professional background, having worked in various roles across multiple organizations. Before her current positions, she held roles at Deloitte, where she served as a Leadership and Communications Advisor and a Senior Manager in Organisational Transformation. She also worked at PwC Australia as a Manager in Organisational Change and at the Australian Government Department of Finance in various capacities. Her extensive experience spans over a decade, focusing on culture change and stakeholder engagement.
Achievements in Organisational Culture
Carly Hayes actively engages in learning and development initiatives aimed at enhancing organisational culture and performance. Her work involves collaborating with organizations to identify and address barriers to performance through strategic communication and behavioural economics. She has a proven track record in applying human-centered design principles to drive culture change, demonstrating her commitment to improving workplace environments and organizational effectiveness.