Caroline M.
About Caroline M.
Caroline M. is an Associate Director at KPMG, specializing in commercial service support strategy for government sectors. She has extensive experience in project management and service support operations, having worked in various roles across multiple organizations including the United Nations and the Australian Defence Force.
Current Role at KPMG Australia
Caroline M. serves as an Associate Director at KPMG Australia, focusing on Global Government & Infrastructure. She has held this position since 2015, contributing to the firm for over nine years in Melbourne, Victoria. In her role, she advises on service support portfolio management and the integration of multi-channel support solutions. Caroline's expertise lies in commercial service support strategy, particularly within government sectors.
Previous Experience at KPMG
Prior to her current role, Caroline worked at KPMG Advisory as a Manager from 2010 to 2013 for three years. Additionally, she served as a Senior Manager in the Global Defence Centre of Excellence for one year from 2013 to 2014. Her experience at KPMG has been instrumental in shaping her career in service support strategies.
Professional Background
Caroline's professional journey includes significant roles in various organizations. She worked as a Project Manager at PDL Toll in Melbourne and Honiara from 2008 to 2010 and 2007 to 2008, respectively. Before that, she was a Commercial Manager at Control Risks in the Middle East from 2005 to 2006 and a Manager of Service Support Operations at the United Nations in Kinshasa from 2006 to 2007. Caroline also served in the Australian Defence Force as an Officer from 1997 to 2005.
Education and Qualifications
Caroline M. has a solid educational background. She studied at the University of New South Wales, where she earned a BA (Hons) from 1994 to 1996. She furthered her education at the Melbourne Business School, achieving an Executive Master of Business Administration (EMBA) from 2008 to 2009. Additionally, she is an alumnus of the Royal Military College, Duntroon, having studied there since 1996.
Areas of Specialization
Caroline specializes in commercial service support strategy for multi-modal programs, with a focus on government sectors. She has a keen interest in applying technology and data to enhance operational planning and service delivery excellence. Her expertise allows her to effectively advise organizations on integrating innovative solutions into their service support frameworks.