Charles Wilson

Charles Wilson

Manager, Kpmg & Microsoft Solutions, Customer Success @ KPMG Australia

About Charles Wilson

Charles Wilson is a Manager at KPMG Australia, specializing in KPMG & Microsoft Solutions for Customer Success. He has a background in business management and technology-based transformation, with experience across various industries.

Work at KPMG Australia

Charles Wilson currently serves as Manager for KPMG & Microsoft Solutions, Customer Success at KPMG Australia. He has held this position since 2020 in Sydney CBD, New South Wales. In his role, he manages a diverse portfolio of businesses, ranging from small to medium-sized enterprises (SMB) to large enterprises across various industries. Prior to this, he worked as a Senior Consultant in the KPMG & Microsoft Solutions Go-To-Market Team from 2015 to 2020 in Barangaroo, Sydney. His experience at KPMG has focused on technology-based transformations utilizing cloud-based Microsoft ERP and CRM systems.

Education and Expertise

Charles Wilson studied at Bond University, where he earned a Bachelor's Degree in Business Management from 2012 to 2014. He also completed a Foundation Program at Bond College from 2011 to 2012. His educational background includes a Higher School Certificate from Cranbrook School, Sydney, achieved in 2004. Additionally, he has pursued studies at Proforce. His expertise lies in technology-based transformation, particularly in the implementation of cloud-based Microsoft ERP and CRM systems, along with business intelligence and artificial intelligence.

Background

Charles Wilson has a diverse background that includes experience in the hospitality industry. He managed a fast-paced restaurant in a premier Australian holiday destination, which provided him with valuable business management experience. This early exposure to business operations has contributed to his understanding of customer success and technology integration in various business contexts.

Previous Work Experience

Before joining KPMG Australia, Charles Wilson worked at About Life Pty Ltd as a Receiving Associate for perishables and produce from 2014 to 2015 in Double Bay. This role lasted for seven months and added to his experience in managing supply chains and operational processes. His career trajectory reflects a consistent focus on business management and technology solutions.

Achievements in Technology Transformation

During his tenure at KPMG Australia, Charles Wilson has been part of a team that enhances execution capabilities for technology-based transformations. His involvement spans over five years at a Big Four professional services firm, where he has contributed to significant projects aimed at improving business processes through technology. His work emphasizes the integration of cloud solutions and data analytics to drive business success.

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