Elain Milsom
About Elain Milsom
Elain Milsom is a Content Specialist at KPMG Australia, with a background in digital content management and user experience design. She has held various roles in organizations such as Service Victoria, Circle T, and Elvin Lawyers, focusing on improving user experience and educating users on Microsoft collaboration tools.
Work at KPMG Australia
Elain Milsom currently serves as a Content Specialist at KPMG Australia. She has been in this role since 2023, contributing to the development and management of digital content. Her responsibilities include collaborating with various teams to enhance user experience and streamline content processes.
Previous Experience in Content and Administration
Prior to her role at KPMG, Elain worked as an Administration Officer and Executive Assistant at Service Victoria for five months in 2017 to 2018. She then transitioned to Circle T, where she served as a Technical Writer and Content Consultant from 2018 to 2021. Following her time at Circle T, she worked as a Records Administrator at Elvin Lawyers for one year, from 2021 to 2022.
Education and Expertise
Elain Milsom has a strong educational background in user experience design and political science. She studied User Experience Design at RMIT University, completing her studies in 2023. Additionally, she holds a Bachelor of Arts with Honours in Political Science and Government from the University of Melbourne, which she obtained from 2011 to 2014.
Focus on User Education and Collaboration Tools
In her professional roles, Elain has emphasized the importance of upskilling and educating users to improve their confidence in utilizing Microsoft collaboration tools. She works closely with the Digital Workplace and Intranet teams to enhance user experience and ensure effective content management.
Expertise in Digital Content Management
Elain possesses expertise in digital content management, particularly with SharePoint Online. Her experience in various roles has equipped her with the skills necessary to manage and optimize digital content effectively, contributing to improved user engagement and satisfaction.