Eric Rosa
About Eric Rosa
Eric Rosa serves as the IT Customer Experience Officer at KPMG Australia and has been an IT Support Analyst at CPA Australia since 2017. He holds a Bachelor of Business Administration from IESB and has previous experience in IT support roles at GrainCorp and KPMG.
Work at KPMG Australia
Eric Rosa has been employed at KPMG Australia since 2017, serving as the IT Customer Experience Officer within the IT Services department. His role involves enhancing the customer experience through IT solutions and support. Prior to this position, he worked as an IT Support Analyst at KPMG Australia for one year from 2013 to 2014. His experience at KPMG has contributed to his expertise in IT support and customer service.
Current Role at CPA Australia
In addition to his role at KPMG, Eric Rosa has been working at CPA Australia as an IT Support Analyst since 2017. His responsibilities include providing technical support and troubleshooting for IT-related issues. This dual role allows him to apply his skills in customer service and IT support across two prominent organizations in Australia.
Previous Experience at GrainCorp
Before joining KPMG and CPA Australia, Eric Rosa worked at GrainCorp as an IT Support Officer from 2014 to 2017. Based in Sydney, New South Wales, he provided IT support services, contributing to the operational efficiency of the organization. This role helped him develop practical skills in IT support and customer interaction.
Education and Expertise
Eric Rosa studied at IESB - Instituto de Ensino Superior de Brasília, where he earned a Bachelor of Business Administration. His studies spanned from 1998 to 2012, providing him with a solid foundation in business principles and practices. This educational background supports his roles in IT and customer service, equipping him with the necessary skills to excel in his career.