Jessica Ear
About Jessica Ear
Jessica Ear is a Manager at KPMG Australia, specializing in agile project management and change management. She holds dual Bachelor of Laws and Bachelor of Commerce degrees and has extensive experience in customer experience strategy and operating model design.
Work at KPMG Australia
Jessica Ear has been employed at KPMG Australia as a Manager since 2019. In this role, she focuses on delivering solutions that provide tangible benefits to businesses and their customers. Her expertise includes designing and implementing operating models, as well as agile project management and change management. Jessica's work contributes to KPMG's commitment to enhancing customer experiences and operational efficiency.
Previous Experience at DXC Technology
Before joining KPMG, Jessica Ear worked at DXC Technology as a Consultant in Customer Experience Strategy and Design from 2016 to 2019. During her three years in this position, she developed strategies aimed at improving customer interactions and experiences. This role allowed her to gain valuable insights into customer needs and preferences, which she applies in her current position.
Educational Background
Jessica Ear holds a Bachelor of Laws (LL.B.) from the University of New South Wales, where she studied from 2011 to 2015. She also studied at Freie Universität Berlin for one year in 2016, furthering her legal education. Additionally, she earned a Bachelor of Commerce (B.Com.) from UNSW Australia during the same period. Her educational background provides a strong foundation for her roles in management and consulting.
Early Career and Roles
Jessica's early career includes positions at CSC and Matrix Education. She worked as an Associate Professional in Legal at CSC for six months in 2016. Prior to that, she served as a Customer Service Representative at Matrix Education from 2013 to 2014. These roles contributed to her skills in customer service and legal consulting, which are integral to her current work.
Specializations and Expertise
Jessica Ear specializes in agile project management and change management. Her approach emphasizes a holistic view of problem-solving, aiming to deliver measurable benefits to organizations and their clients. This expertise supports her effectiveness in her managerial role at KPMG, where she applies these skills to enhance operational models and customer experiences.