Maree Mamo
About Maree Mamo
Maree Mamo is a Partner in Management Consulting at KPMG Australia, where she has worked since 2018. She has extensive experience in customer experience and transformation projects across various industries, including retail and energy.
Work at KPMG Australia
Maree Mamo has been a Partner in Management Consulting at KPMG Australia since 2018. Based in Melbourne, she is part of the Transformation Program Management practice, focusing on aligning customer experience with digital and data strategies. Her role involves leading transformation projects that emphasize changes in people, processes, and technology. Mamo's expertise contributes to driving commercial value for organizations through effective alignment of customer needs and organizational capabilities.
Previous Experience in Management Roles
Before joining KPMG, Maree Mamo held several significant roles in various organizations. She served as Head of Partnership Management, Loyalty at Coles for nine months in 2012. Following this, she worked at AGL Energy as General Manager - Customer, Digital & Data from 2015 to 2017. Mamo also held the position of Head of Customer Experience at the Australian Football League from 2014 to 2015, and she was involved in customer and channel management at Coles Financial Services from 2012 to 2014.
Educational Background
Maree Mamo studied at Monash University, where she earned a Bachelor of Arts (BA) in Psychology and Philosophy from 1994 to 1998. She continued her education at Melbourne University, achieving a Postgraduate Diploma in Vocational Education and Training from 1998 to 2000, followed by a Master of Training and Development from 2000 to 2001. This educational foundation supports her extensive career in management consulting and customer experience.
Expertise in Transformation Programs
Maree Mamo specializes in leading transformation programs that integrate customer experience with digital and data strategies. Her experience spans diverse industries, including retail, energy, travel and tourism, and sports and entertainment. Mamo focuses on driving commercial value by aligning customer needs with organizational capabilities, ensuring that transformation initiatives deliver measurable outcomes.