Marlin Badenhorst
About Marlin Badenhorst
Marlin Badenhorst serves as the Associate Director of Customer Success at KPMG Australia since 2021, bringing extensive experience in service delivery and management from various roles across multiple companies.
Work at KPMG Australia
Marlin Badenhorst has been serving as the Associate Director - Customer Success at KPMG Australia since 2021. In this role, he is responsible for overseeing customer success initiatives and ensuring that client needs are met effectively. His tenure at KPMG marks a significant period in his career, contributing to the firm's commitment to delivering high-quality services to its clients.
Previous Experience in Customer Service Management
Prior to his current role, Marlin Badenhorst held various positions in customer service management across different organizations. He worked at South African Breweries as a Service Delivery Manager for two years, where he managed service delivery in manufacturing regions. Additionally, he served as a Service Delivery Manager at Verizon and MTN Business, focusing on enhancing service quality and client satisfaction.
Career Background in Technology and Engineering
Marlin Badenhorst's career began in the technology sector, where he worked at CSC in multiple roles, including Senior Network Engineer and Network Team Lead. His experience in technical roles laid a foundation for his later positions in service delivery management. He also worked at Bravura Solutions as a Service Delivery Manager for a brief period in 2021.
Education and Expertise
While specific educational details are not provided, Marlin Badenhorst's extensive experience in customer success and service delivery management highlights his expertise in these areas. His roles have involved managing teams and ensuring the successful implementation of services, indicating a strong background in both technical and managerial skills.
Tenure at Discovery Limited
At Discovery Limited, Marlin Badenhorst held two significant roles. He served as a Service Level Manager from 2014 to 2020, followed by a position as Delivery Manager - Corporate Business Systems for one year. His time at Discovery Limited involved overseeing service levels and managing corporate business systems, contributing to the organization's operational efficiency.